Accept the apology gracefully.

Accept the apology when it’s sincerely given. (You can tell the difference. If it wasn’t given honestly, there was no apology, thus nothing to accept.) Don’t say flip phrases like, “Oh forget it,” “You don’t have to apologize,” “It was nothing.” It’s too easy to go there when everyone is clearly uncomfortable. But you both know it really was something. A simple “Thank you” usually works best.

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