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Apologies - a summary

  • The first one to apologize is the stronger one.
  •  Request forgiveness.
  •  After you’ve apologized.
  •  Hows of apologizing.
  •  Components of a good apology.
  •  How not to apologize.
  •  Don’t ruin an apology with an excuse.
  •  You have to mean it. 
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