DISCUSS: Words to avoid

1. What do these words feel like to you?  What connotations do these words usually imply?

• “I don’t care”
• “Should” – “you should do this” “you should have done that”
• “Whatever, it’s fine”
• “That’s ridiculous”
• “Oh that’s just great”
• “Let’s drop it”
• “What’s wrong with you?”
• “I’m sorry if you feel that way”
• “Why are you getting so upset?”
• “Not again”

What other phrases would you add to this list?

2. What is it about ‘absolute words’ makes them so difficult to hear? (btw, can you name 9 ‘absolute words’?)

Review: Words to avoid