1. What do these words feel like to you?  What connotations do these words usually imply?

  • “I don’t care”
  • “Should” – “you should do this” “you should have done that”
  • “Whatever, it’s fine”
  • “That’s ridiculous”
  • “Oh that’s just great”
  • “Let’s drop it”
  • “What’s wrong with you?”
  • “I’m sorry if you feel that way”
  • “Why are you getting so upset?”
  • “Not again”

What other phrases would you add to this list?


2. What is it about ‘absolute words’ makes them so difficult to hear? (btw, can you name 9 ‘absolute words’?)

Review: Words to avoid

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