Words to Avoid: “I know why you …”

Often, we make inferences and conclusions about someone else’s behavior. Sometimes those are accurate. Many times, they are not. It is also disrespectful to assume you know someone’s intentions or thoughts.

Ask the other person what their intentions or thoughts behind an action they took that was displeasing to you. “What was the backstory?” “What is going on for you?” “What happened that brought this response?”

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