Words to Avoid: “You should …”

Some words to avoid: “You should…”

“Should” is one of the most judgmental words one can use. Telling people what they should or shouldn’t do, say, or think makes you the judge and ruler of their thoughts, decisions and actions. And it never feels good to be on the receiving side of judgment.

Instead of “You should have called…”
say, “I wish you had called.”

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