“Thank you for letting me know.” When you use these words after someone shares bad news or negative feedback, you are showing that you are willing to grow, work with the situation or provide support. This builds trust and helps others feel comfortable to share honestly with you.

“Thank you for letting me know that you think you won’t make it in time. This gives us time in advance to figure out another way. Do you have any ideas?”

“Thanks for bringing it to my attention. I know it wasn’t easy to share [that negative feedback], but I needed to hear it so I can work on that area.”