Dos and Don’ts of Interrupting
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Don’ts
*Don’t not allow the other to finish sharing important information, before you jump in. “I know what you are going to say.”
*Don’t negate what the other said before the thought is completed. –
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Dos
*Support and build on what the other said. *Break into a monologue – to make it into smaller chunks of information. (as applicable)
*Add energy to the conversation – “For sure!”, “You’re so right!”
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Benefits of Effective Interruptions
*Helps the speaker know how the listener is receiving what they are saying.
*Questions can prevent misunderstandings, confusion and missing the point.