January 22, 2019

“I’m sorry, but there’s a lot going on in my life” and “I’m sorry, but was exhausted” diffuse responsibility. They’re excuses. Similarly, “that’s not who I am” announces that you were possessed by some sort of demon. If you said it, it is indeed who you are. It’s up to you to face that unpleasant […]

Two words that have no place in any apology: “obviously” and “misconstrued.” – “I obviously didn’t mean to hurt you.” The word “obviously” is not a humble word. If you obviously didn’t mean the horrible thing you said, why did you say it? And if something really is obvious—if, say, you obviously didn’t intend to