May 2018

Say what you do want rather than what you don’t want.

Multiple “don’t want”/”Don’t like” statements seldom add up to one clear “would like”. – “I don’t want a blue sweater.” – “I don’t want a cardigan.” “Would like” statements efficiently convey your preferences. – “I would like a red V neck sweater.” — “Don’t like” tends to engender defensiveness, discouragement and negativity. “Would like” invites […]

Say what you do want rather than what you don’t want. Read More »

Active listening: Giving your full attention to the other.

Active Listening is a form of listening and reflecting back what you’ve heard that can deepen the bond, the trust, the understanding and the mutual respect in relationships. Reflecting back what you’ve heard uncovers misunderstandings earlier. The listener can then reflect back by paraphrasing in their own words what they think they’ve understood and then

Active listening: Giving your full attention to the other. Read More »

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