JOT-Better Words

Words to Avoid: “That isn’t what I meant.”

When people hear this phrase, it comes across as if the original speaker is deflecting responsibility for the misunderstanding (and its subsequent consequences) onto the receiver. Often in conversation, our words don’t come out quite as hoped, or the other person doesn’t understand our message as it was intended. The onus is on the speaker

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Words to Use: “What would it look like if it was better for you?”

You might use this question when talking about differences and change requests. The idea is to get a better picture of the specifics of what the other is envisioning or wishing. For example, if you are discussing your different ideas for Shabbos afternoon family time. You might ask “What would it look like if the

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