JOT general

Use “I statements” to avoid positive judgments

“You are so wonderful” and “You do that so well.” can be subconsciously felt as judgments, albeit positive ones. Positive judgments express what you think about the other person. Even though these are positive judgments, they still put the recipient in the position of being judged and the praise-giver in the position of judge. And […]

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Active listening: Giving your full attention to the other.

Active Listening is a form of listening and reflecting back what you’ve heard that can deepen the bond, the trust, the understanding and the mutual respect in relationships. Reflecting back what you’ve heard uncovers misunderstandings earlier. The listener can then reflect back by paraphrasing in their own words what they think they’ve understood and then

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Acknowledgment: A positive comment that focuses on who the person is

An acknowledgment is a positive comment that focuses on who the person is. It acknowledges the unique individual they are underneath all the talents, skills and facade. — “You are so dedicated to the children you work with.” “Your passion for the work you do comes out in how you …” “You care so much

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