JOT

Negative emotions: Don’t suppress or lash out. Reappraise.

Many people deal with negative emotions – frustration, disappointment, anger, fear – by suppressing those feelings, hiding them and putting on a fake smile. This is not effective and leads to several negative outcomes for the person: negative impact on relationships, resentments, less support and elevated blood pressure. And it also elevates other people’s stress

Negative emotions: Don’t suppress or lash out. Reappraise. Read More »

Problem solving? Think “Yes, and…” not “No, but …”

Language matters when you’re problem solving – generating information and ideas. Focus on “Yes, and,” rather than “No, but.” The “Yes, and” mindset encourages people to expand their thoughts, which is necessary during certain stages of creative problem solving. Using the word “but” – preceded by “yes” or “no” – ends conversation, and often negates

Problem solving? Think “Yes, and…” not “No, but …” Read More »

Scroll to Top